In these difficult financial times when the ability to find a job is a daunting task, looking outside the box at jobs you may not have previously considered can be the ideal way of getting extra cash. Here at Amber Arch we specialise in mystery shopping and are currently looking for mystery shoppers to work with us by visiting the shops, restaurants and other businesses in the local area to assess the services they have to offer.

If you are observant, reliable and have a very good memory, mystery shopping can be the perfect career choice for you. You will go into a business acting as a genuine customer but will be working from a brief that you have to adhere to in order to find out the relevant information. Once you have gathered your findings you will need to complete an online report which is then used by the business to improve areas that you feel need working on. The planned result will see them providing a better overall experience for their customers.

Mystery shopping requires you to put on a professional persona; however it’s also a very rewarding and fun way to earn extra cash. Payment is assigned per project you work on, with the rate of pay depending on the brief asked of you and the amount of time it will take to complete.

You can rest assured that our experienced team at Amber Arch will train you all on aspects of mystery shopping to ensure that you are aware of exactly what you need to do to achieve the best results. The aim of mystery shopping is to improve the way that particular businesses are run, and with your input and detailed reports you can go a long way in helping them to achieve this.

We have a number of mystery shoppers on our books who love the opportunities that mystery shopping from us at Amber Arch provides them with. If you would like to earn extra income by becoming a mystery shopper, simply apply and sign up via our website.

As either a successful or struggling business, you may be wondering how mystery shopping can help you. An anonymous shopper will not only uncover invaluable information about your strengths, but also where you’re going wrong. This information will prove essential in building on and developing your existing thriving processes, and also helping you to alter and improve any failing or less successful areas. Here at Amber Arch, we provide the services to professionally discover and effectively feedback vital data on how your company is perceived by the most important people – your customers.

We offer several different types of mystery shopping, which we have expertly developed and perfected, to offer the greatest possible benefit to each of the businesses who use our services.

Telephone, video and internet mystery shopping

The power of a mystery shopper lies in their ability to remain completely anonymous. They could call or visit your company at any given time, and their true nature is unknown to all staff, allowing them to receive the same treatment as a typical customer. Each mystery shopper is able to fully explore whichever avenues you desire, picking out crucial areas of weakness, and highlighting any strengths.

Focus groups

These groups will allow you to receive direct feedback on all areas of your business, in a personal manner. They are an excellent opportunity to discover how people really feel about your company, products and services, in a controlled, honest environment.

Competitor visits

Through finding out whether your level of service matches your competitors, you’ll be able to effectively tweak and enhance your own service, to give prospective customers a reason to pick you over your rivals.

Exit polls

We are able to devise questionnaires, individual to your business, which will allow you to receive a large amount of feedback, from a diverse range of your customers. This will enable you to develop your business to appeal to a much wider and more accurate audience.

These are only a few of the services which we offer, and the benefits extend even beyond the aspects which we have covered in this post. For further useful information on mystery shopping, why not get in touch with our friendly team today?

Are you a natural observer who spends time people watching? Have you got a good memory as well as the ability to communicate with and understand people from all walks of life? If the answer to either of these questions is yes, then Amber Arch, specialists in mystery shopping may be able to offer you an exciting way to make money. If you’re currently out of work, or are looking to make money in addition to part time employment then it’s worth considering becoming a mystery shopper with Amber Arch.

Companies like Amber Arch provide businesses with invaluable market research into customer service, as well as detailed, business-specific reports based on staff assessments of their customers’ experience. Such information is vital for businesses to continue to improve staff competency, but is only available thanks to the feedback received from secret shoppers.

As more and more businesses worldwide look to mystery shopping programmes to asses and improve the customer experience, more ordinary people like you are required. Mystery shopping suits flexible, relaxed individuals who are good communicators and can express the subtle details of a customer experience effectively.

A job like this could see you experiencing some excellent services in addition to sampling some unsatisfactory customer service, but one thing you can be sure of is that no assignment will be exactly the same. Amber Arch intend to build upon their already sterling reputation as providers of mystery shopping programmes and you could help them do so.

Mystery shopping is an ideal role for students and older consumers alike. If eating at restaurants and using supermarkets, all while posing as a genuine customer and constantly assessing the experience, sounds appealing to you – then log on to the Amber Arch website and register this spring for casual but rewarding work.